Refund Policy
At Labubu Live Wallpapers, we strive to provide high-quality digital products. Due to the nature of digital downloads, our refund policy is as follows:
Digital Products
All sales of digital wallpapers (both static and dynamic) are final. We do not offer refunds or exchanges once the product has been downloaded or accessed. This is because digital products cannot be returned, and we cannot verify if the product has been used after purchase.
Exceptions
We may consider a refund in the following exceptional circumstances:
- Duplicate Purchase: If you accidentally purchase the same wallpaper twice.
- Technical Issues: If there is a verifiable technical issue with the wallpaper file itself that prevents you from downloading or using it, and our support team is unable to resolve the issue.
In such cases, you must contact our support team within [e.g., 7 days] of your purchase with a detailed explanation of the issue and any relevant screenshots or information. We will review your request on a case-by-case basis.
How to Request a Refund (if applicable)
If you believe your situation falls under one of the exceptions, please contact us at [Your Email Address] with the following information:
- Your order number
- The title of the wallpaper(s)
- A detailed description of the issue
- Any supporting evidence (e.g., screenshots of error messages)
We will respond to your request as quickly as possible and work to find a satisfactory solution.
Changes to This Policy
We reserve the right to modify this Refund Policy at any time. Changes and clarifications will take effect immediately upon their posting on the website.